Today NZXT is launching our new system for support. This is a big step forward for us moving from email based communication. The new system will feature tickets, live chat, and a knowlegebase. This new system will eventually be launching globally for all NZXT customers, but at this time the beta is intended only for US/Canada customers. After the short beta period we will roll the system out to all countries and will vastly improve our ability to support you. :)

If you happen to happen to come across any issues that prevent you from being able to use our new support system, you may still contact service@nzxt.com as usual.

Thanks, NZXT Support Staff.