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neon
01-14-2006, 02:19 PM
my LCD display isnt lighting up, although everything appears the blue LEDS just dont light it up for some reason

Shifter
01-14-2006, 03:42 PM
maby chance the battery

See

http://www.nzxt.com/forum/showthread.php?t=2355

neon
01-14-2006, 05:06 PM
no its not related to the battery . i moved a cable and my pc shorted and the LCD screen's lite didnt turn on

goodgameral
01-14-2006, 06:34 PM
wait, u hve an elite that the screen is just blue...
Same thing happened to me w.my trinity when I first built it. It turned out that because we were running it off the fan it wouldn't work.

Ritz
01-14-2006, 10:04 PM
Hmm, nah sounds like the back light is stoofed. Place your email in, they will most likey advice a replacment to be sent off.

neon
01-17-2006, 12:33 AM
where do i place my email IN?

Ritz
01-17-2006, 03:20 AM
Service: service@nzxt.com

Please include your name, detailed description of the problem, and receipt with your email.

neon
01-17-2006, 07:01 AM
so what does it mean that "the backlight is stoofed?"

Ritz
01-17-2006, 07:12 AM
Sorry that was slang. Stuffed. But i may be incorrect. Support will help you out.

neon
01-17-2006, 07:53 AM
What does it mean tho that the back light is stuffed, can i possibly buy from u guys one of these backlights that change colors, or send mine it to have it modified and have dif colors on it

NZXT_Dood
01-17-2006, 01:54 PM
Unfortunately, we don't provide any custom work on our products ( that would be quite time consuming O.O ) Sorry about the inconvenience. As for the Elite LCD, the best solution right now would be to remove battery, check to see if everything works, if not, send service a mail to get a replacement.

neon
01-17-2006, 02:39 PM
hey, you notice that the Nemesis elite's windows are kinda weird rite, could i send a piece of special acrylic Tinted or so to have the 160mm fan holes and the odd side cut things made by u guys?

neon
01-20-2006, 09:25 AM
120mm sorry

neon
02-01-2006, 08:23 AM
ive sent an email to service@nzxt.com but i haven recieved any replies...are they just going to ship a replacement or reply first?

Ritz
02-01-2006, 03:43 PM
Please be more patient with the email. Dood 'should' look into it when he is next online.

neon
02-12-2006, 11:51 AM
its been 2 weeks with no replies yet...is this normal ?!