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View Full Version : Please Respond It's Urgent


roozedidar
12-23-2005, 04:22 AM
Hello
I had problem with my power supply Case (Lexa) and after I contact to your site they pass me to rma department. A person his name was daany told me send your power supply to us to get new one and I did it but It's about 1 week now and I didn't get any package. please contact me soon as posible. I really need that power supply.

Kamran Sayah
RedRoseWolF
12-23-2005, 04:44 AM
I say wait another week, it might take longer than that for them to recieve the one you sent in and send another one out to you
roozedidar
12-23-2005, 05:11 AM
thanks for ur respond but unfortunately i can't wait any more. i bought all part of my computer 2 month ago and every thing is perfect except this power supply.
Retell
12-23-2005, 05:59 AM
have you contacted dood at:

designer@nzxt.com he can usually speed the process up, but what with the holidays and all it may take a little longer :)
roozedidar
12-23-2005, 06:05 AM
have you contacted dood at:

designer@nzxt.com he can usually speed the process up, but what with the holidays and all it may take a little longer :)

i c but i contact them 2 about weeks ago and i know they wanna help me and i know that's christmas time but what can i do? i am really behind on my work load and I need this power supply to operate my computer. i hope they respond me very fast...
Retell
12-23-2005, 07:46 AM
Well what exactly is the problem?
NZXT_Dood
12-23-2005, 08:38 AM
hey i will speak with danny, actually i spoke with him last week about it already, i'm pretty sure it's shipped out, let me see if i can get the tracking # for you. The problem with his comptuer is that the initial batch of lexa powers did not work with some motherboards and we need to ship him a revised one. Anyway, i'll check on this tomorrow. Go ahead and send an email to me and service@nzxt.com so i can keep a record
Retell
12-23-2005, 08:40 AM
hey, I have a question about my PSU... Would you mind going on IM some time tomorow in the afternoon, before 3pm ur time
roozedidar
12-23-2005, 10:08 AM
Well what exactly is the problem?


I think NZXT_Dood answerd ur question.


hey i will speak with danny, actually i spoke with him last week about it already, i'm pretty sure it's shipped out, let me see if i can get the tracking # for you. The problem with his comptuer is that the initial batch of lexa powers did not work with some motherboards and we need to ship him a revised one. Anyway, i'll check on this tomorrow. Go ahead and send an email to me and service@nzxt.com so i can keep a record

thank you. i already sent 2 email, but for ur record i'll send another one...